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Chart Analysis· read the exhibit like a partner would

1See

2So what

3Now what

00:00

Exhibit · handed to you

EVGuard sells warranties for used electric vehicles. Sales growth is strong, but battery claims are pressuring loss ratios.

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How should EVGuard improve warranty profitability?

Observations

Step 1

What do you see?

Observations, not conclusions. Quote actual numbers from the chart.

CC

Coach

“Start with observations, not conclusions. What exactly is the chart showing?”

What “strong” looks like

Quotes at least one number from the chart
Identifies direction of change (up/down/flat)
Points to a specific segment / axis

From the coach

Partners hate 'chart reading' — saying what's on the axes. Surface what a novice would miss.

Step 1 of 3 · What do you see?You still need: Jot at least one observation