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Active Listening & Clarifying Questions
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28 min
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6 sections
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The Assumption Trap
5 min

Here's a stat that surprised me: 40% of candidates who fail case interviews don't fail because of bad analysis. They fail because they solved the wrong problem.

They heard 'market entry' and assumed it meant building a factory, when the client wanted to acquire a competitor. They heard 'improve profitability' and optimized costs, when the real issue was pricing. They heard 'electric vehicle market' and analyzed car manufacturers, when the client was a battery supplier.

The analysis? Often brilliant. The structure? MECE and well-organized. The problem? Completely misunderstood.

Most case interview prep focuses on structuring and analysis. But there's a step that comes before that: understanding what you're solving. If you skip this step, everything that follows is potentially wasted effort.

Real clients don't hand you perfectly specified problems. A CEO says 'We're not growing fast enough'—but what does that mean? Revenue growth? Profit growth? Market share? Geographic expansion? Compared to what target? Over what timeframe?

Until you clarify, you're guessing. And guessing wrong wastes everyone's time.

In the next 28 minutes, I'll show you what to clarify (the 5 key categories), how to ask without sounding indecisive, and how to actively listen for clues the interviewer drops. This is the skill that prevents you from brilliantly solving a problem the client never asked about.

Let's start with why this matters more than most candidates realize.

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